According to Kevin Dwyer, founder of Change Factory – a change management consulting firm to the performance of employees / staff you need to manage technology and entertainment. The first case was dropped “performance standard”. These are minimum standards that a person cannot be achieved. Non-employees / employees who reach this standard cannot participate without consultation. Standards of performance include such things as the level of personal safety and the team (team & personal safety), honesty and level of participation. Standards of performance should also include measures that directly with an employee as an individual (individual work role) and also the purpose of the organization (organizational goal). Minimum standards of performance I should be set for the parameters as the project is completed, the rate of sales, cost or quality. Through the renunciation of the staff set the parameters as above, just the same as the people / they know that their responsibility to come to work, does not compromise the safety of self or colleagues, and not steal.
The second technique in relation to the above, that the objectives set for their staff / employees. Agreed with this target for the same parameters or further explanation of the parameters that have been designated as a standard power top. Targets are based on actual competence or skills of employees expected set. For example, a sales trainee is not expected to generate revenue as senior sales. But as she also hoped to sell. If they cannot do that, then they should consider another profession.
The third technique is to provide feedback and coaching to improve performance. Feedback should be direct, when hit already defined standards or targets are not achieved. The feedback should be specific and must be in a language to communicate that matches the receiver feedback. Coaching among others by asking questions, with independent data and highlights the weakness / lack of staff with clarity. The employee may also be asked to honestly evaluate their own performance and compare it with the level of performance that they want to achieve, be. In addition, coaching should produce a commitment of employees / staff on matters that are ready for changes to support, which they attributed the change, and long-term, need to do to make these changes.
Many people struggle to learn how to provide feedback and coaching, if managers are to them. However, technology alone is not enough.